We have a 30 day return policy. If we sent the wrong item, it is defective, or it is not in the condition described, we will pay for the return shipping and provide a full refund or replacement. For all other refunds, shipping will be paid by the customer. If the item was brand new and has been opened, a 30% restocking fee will be applied. All other returns are subject to a 15% restocking fee.
Some merchandise is under manufacturer warranty and they can be contacted directly for repair or replacement.
Privacy is a major concern for all of us and as one of our very important customers, we at Games In Demand strive to protect yours. When you contact us:
We will only use the information you provide us to contact you regarding your concerns, questions, or orders.
We will not share your information with third parties.
We do not condone the use of SPAM techniques.
We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.